To better protect your interests and UTRADE account, please observe the following digital privacy and security best practices.

A. Online Identity & Password Safety
Users are advised to change their UTRADE account passwords regularly, especially if:
- You suspect unauthorised access to your account.
- Malware or a virus is detected on your device.
- You frequently log in using public networks or public internet connections.

B. Safeguarding Against Phishing Emails
Phishing attempts may use fake emails, websites or messages to trick users into revealing usernames, passwords or other sensitive information.

Please watch out for:
- Poor grammar or suspicious spelling.
- Incorrect logos, layouts or poorly designed emails.
- Look-alike websites impersonating UOB Kay Hian.
- Websites asking for passwords or sensitive information.
- Generic greetings or unusual email content.

Preventive Measures
- Never reveal confidential information such as passwords or OTPs to anyone. UOB Kay Hian staff will never request such information via email, SMS or phone calls.
- Be cautious of unsolicited requests for personal information.
- Do not reply to or click links in suspicious emails or SMS messages.
- Always access UTRADE by typing https://www.utrade.com.my directly into your browser.
- Be wary of pop-ups or websites impersonating UOB Kay Hian.

If you receive a suspicious email or believe you may have accessed a fraudulent website, please contact our Client Services Department immediately at (03) 2147-1888 or email mycustomerservice@uobkayhian.com for verification before taking any action.